Whistleblower Policy

Softinator TechLabs Private Limited (“Softinator”) is committed to maintaining the highest standards of ethics, integrity, and accountability within its operations. Our Whistleblower Policy is designed to provide a transparent and confidential process for employees and other stakeholders to report concerns about illegal, unethical, or improper conduct without fear of retaliation.

Scope of Policy

This policy applies to all employees, contractors, consultants, suppliers, and other stakeholders who are involved in Softinator’s operations.

Reporting Channels

Softinator has established secure and confidential channels for reporting concerns. These include:

  • Dedicated email addresses for direct communication with the compliance team.
  • An anonymous reporting hotline, available 24/7.
  • Direct access to a designated Whistleblower Protection Officer.

Types of Concerns to Report

Concerns that should be reported under this policy include, but are not limited to:

  • Fraudulent activities or financial irregularities.
  • Violations of legal or regulatory obligations.
  • Unethical business conduct or breaches of Softinator’s Code of Ethics.
  • Actions that compromise the health and safety of employees.
  • Any form of discrimination, harassment, or workplace bullying.

Protection for Whistleblowers

Softinator guarantees that whistleblowers will not face any form of retaliation or adverse employment action for reporting concerns in good faith, including but not limited to:

  • Termination of employment.
  • Demotion or unfair treatment.
  • Harassment or intimidation.

Investigation Process

Upon receipt of a report, Softinator will:

  • Acknowledge receipt of the complaint to the whistleblower, if their identity is known.
  • Conduct a preliminary review to determine the need for a full investigation.
  • Ensure that the investigation is conducted promptly, fairly, and impartially.
  • Take appropriate corrective action based on the findings of the investigation.

Confidentiality

Softinator is committed to protecting the identity of the whistleblower to the fullest extent possible and will only disclose identity if legally required or with the whistleblower’s consent.

Policy Awareness and Training

Softinator will provide regular training on this policy to ensure that all employees and stakeholders are aware of their rights and responsibilities under this policy.

Review and Amendments

This policy will be reviewed regularly and updated as necessary to ensure it meets the legal requirements and best practices. Any changes to the policy will be communicated to all employees and stakeholders.

Whistleblower Policy